Frequently Asked Questions
A: Yes. Each system comes with instructions on how to install your purchase and they have been designed for the DIY market.
A: No. All mains powered motors come complete with a 3 pin mains plug as standard.
A: The Curtain Track and Curtain Pole motors have the ability to self set their end limits. All you have to do is program the transmitter to the motor which is very easy and is explained in the instructions. If you have any difficulty at any stage of the process then contact us on 01283 347300 and someone will talk you through.
A: Yes, please refer to the fitting guides for the required dimensions and then contact us on 01283347300
A: Yes. It's as simple as replacing your existing track with the new one and fitting your Curtain to the runners.
A: No. Standard Hooks will work fine and these are not supplied in the kit.
A: No. Each system is supplied with Pot Hooks which enables the curtain to be wrapped around the motor so it is not visible.Instructions on how to fit these is supplied.
A: On average 10 working days for a straight track but possibly longer for bay windows dependent onthe complexity of the bends
A: We use Tuffnells for anything over 1 metre in length and Interlink for smaller items.
A: Let us know via email when you place your order and we will contact you to arrange a time which suits you.
A: Delivery of Curtain Track, Curtain Pole and Roller Blind kits in mainland UK is Free. Any purchases less than £75.00 will incur a delivery charge of £7.50.
A: Don't Panic! Before we build the track we would contact you and send a computer drawing of what the track would look like. If you are still unsure we can send you a paper template of your track which you can try in your window. If it needs changing then it can be done at this stage.